Industry
Streamline the delivery process with digital departure forms. Once submitted, the form automatically sequences delivery tasks based on the most efficient route and assigns them to available vehicle drivers. It also generates initial estimated times of arrival (ETAs) for all deliveries and other necessary documents like manifests and gate passes.
Keep customers in the loop by sending real-time notifications. Once an order has been dispatched for delivery, an SMS notification is automatically sent to the customer, informing them that the delivery is on the way and providing an expected time of arrival at the destination. The message can be customized to include specific information about the delivery, such as the driver’s name and contact information.
Track the route taken by the vehicle drivers and display a live map view showcasing the locations of their delivery vehicles. Supervise the advancement of the delivery process and confirm adherence to the intended delivery sequence.
Easily capture photos and obtain the customer’s signature on the delivery form via the mobile device to serve as evidence of delivery. All photos and signatures captured include details such as the date/time of capture and the longitude/latitude of the spot where the photo or signature was taken.
Access reports, dashboards, and other monitoring tools such as Maps, Agent Dashboards, and Web View to oversee driver activities and delivery performance.
Utilize the Reporting feature to generate activity or post-delivery reports for evaluating how well customer expectations are being met, including the promptness and completeness of deliveries.
Keep abreast of the entire delivery process by viewing the real-time driver location on the map, the delivery being made, the route taken, and the travel time from one destination to the next.