Industry
Credit investigators can effectively collect, submit, and instantly transmit information to the head office, eliminating the need to travel for submitting paperwork. This field force automation minimizes the possibility of data entry errors by avoiding redundant data entry into the database.
Take photos of vehicles, places of residence, or IDs required for background checking, and automatically attach them to the form record. To indicate the authenticity of the collected information, the credit applicant can sign the credit form directly from the mobile device. The captured signatures include information such as the longitude/latitude of the location and the date/time when the signature was taken.
Monitor the location, route, distance traveled, and task activity of credit investigators in real-time to streamline field force processes. Observe the route taken by investigators, the duration spent traveling between places, and the status of their assigned investigation assignments.
Automatically route forms that require review and approval from various individuals to the appropriate personnel. Notify the designated individual of the pending form via email or SMS to inform them that their attention is required.