Industry
Dispatchers can plan the collection assignment based on the due date and assign the task to agents either manually or in batches.
Utilize GPS technology to verify and track the locations visited by collection agents. Examine their routes and activities taken by drilling down into the details.
Standard reports can be generated by the system to facilitate daily/weekly reconciliation and enable users to retrieve the required information effortlessly for verifying the accuracy of records.
The system allows for the recording of comprehensive payment collection details for cash and cheques, with the added feature of taking photos of the cheque to be deposited and deposit slips for future reference.
Upon payment, the customer’s signature can be obtained, and the e-signature functionality includes a form locking feature to lock either the whole form or a specific section of the form after the signature has been saved